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FAQ

Frequently Asked Questions:

Q. Why do you request my VIN with my order? Isn’t entering the year/model/sub-model enough information?

A. Your VIN is requested because Hyundai is production date specific and the same year/model/sub-model may have different parts. The VIN also allow us to verify that you used the correct color code for your Hyundai and confirm fitment of the parts you order.

Q. Are Right Parts Passenger or Driver? Same question for Left Parts. In the catalog, these parts are marked "L" or "R".

A. Right side Parts are for the Passenger side whereas Left side Parts are for the Driver side. This is standard.

Q. When Can I Expect My Order?

A. All in-stock orders placed before 12:30 EST Monday-Friday are shipped by the next business day.

In the event a part(s) must be ordered from Hyundai, it usually takes 2-5 business days to arrive to us and is promptly shipped to you.

95% of orders are shipped complete within 1-3 business days of placement.

A tracking number is automatically e-mailed (same email entered on order form) the afternoon of shipment with a link provided for tracking purposes. Beware: Spam-Block Folders can grab Tracking Number email.

In the event a part is backordered or temporarily unavailable we will contact you with an estimated time of arrival. Time in transit depends upon your location. As we are in South Florida, transit times could be from 2 days to the southeast to 5 days for the West Coast.

Q. Are the parts I am buying genuine Hyundai parts?

A. Yes, HyundaiOEMParts.com provides original OEM replacements parts. All parts are 100% guaranteed to be Hyundai supplied parts assuring you of complete compatibility with your USA specification Hyundai.

Q. Is HyundaiOEMParts.com authorized to sell Hyundai parts?

A. Yes, we are an authorized Hyundai automobile dealership.